We have established the Data Privacy Policy to define how La Musette Services takes care of personal data.

Personal data is information relating to individuals, whose identity is or can be identified (in this case name, address, email address, telephone number, etc.).

As a company, we understand the importance of our users' trust. At amusette-services.com, we pay particular attention to data security. We work with partners who are compliant and respect data confidentiality in accordance with applicable laws.

For all our partner solutions, you can find out about their privacy policies directly on their websites.

• ISEO company for the software access solution
• Stripe and PayPal for the payment solution
• The LaMusette-Services.com website is hosted on the “02 Switch” server
• The website is designed by the company "WordPress". We use extensions through this software;
• For the booking system, “Woo Commerce Booking”
• For mapping, “WP Store Locator”

La Musette Services disclaims responsibility for the data collected by its partners and the use made of it.

In order to always better protect your personal data, we reserve the right to modify this privacy policy at any time. 

The user will be informed of the change to the privacy policy. Use of the platform and/or the site after the publication of the new privacy policy will constitute acceptance of the latter. 

 1. What data is involved?

In accordance with Law No. 78-17 of January 6, 1978 and the General Data Protection Regulation of April 27, 2016, the User is informed that the Company La Musette Services is required to collect personal information for the proper functioning of its services, in particular for access control systems which make it possible to identify and authorize access to the right person, in the right place.

Creating a user account streamlines the use of our website and allows us to transmit necessary information to our partners. Mandatory information is requested when creating a user account (first name, last name, email address, password, and type of bike used).

Access to this account is by identification via a username (email) and password provided when creating a User account, as mentioned above. You can provide additional identity and so-called legitimation information (mobile phone number, title, date of birth, address, bicycle details, etc.) to complete your user profile and benefit from more personalized services.

The following data may be collected, processed and saved for the purposes of the various services offered:

• Mail
• Password
• Civility
• First name, last name
• Date of birth
• Mailing address
• Phone number
• Bicycle type, make and model
• Bicycle equipment
• Type of cycling practice
• Name of the bike
• Means of access used by the user
• Schedule and date of access
• Generation of a means of access (badge, code, application)
• Badge number
• Reader or lock identification
• Time of passage
• Validated transaction data for invoice creation (number, amount, etc.)

Regarding payment data, it will be stored on our partner's servers for this solution.

 2. Use of personal data 

We may share your information with our service providers, in order to operate our Services (for example, by storing information on third-party hosting services, providing our technical support, etc.)

We may also disclose your information in the following circumstances:

• to investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud, or security matters;
• to establish or exercise our rights of defense against legal claims;
• to protect our rights, property or personal safety and those of our users or the general public;
• if we or any of our affiliates undergo a change of control, including through a merger, acquisition or purchase of all or substantially all of our assets;
• to collect, hold and/or manage your information through our authorized third-party service providers (e.g., online service companies), to the extent reasonable for business purposes; or (vi) to cooperate with third parties to enhance your experience. To avoid possible confusion, we may transfer and disclose to third parties or otherwise use Non-Personal Information in our sole discretion.

 3. Right of opposition, withdrawal and access

We are committed to offering you the right to object, withdraw, and access your personal data. The right to object means the ability to refuse to allow your personal information to be used for certain purposes mentioned at the time of collection. The right to withdraw means the ability to request that your personal information no longer be included, for example, in a mailing list. The right to access means the ability to view, modify, or even delete information concerning you. You can submit your request to:

• By mail: 115 avenue du golf, 34280 La Grande Motte
• By email: contact@lamusette-services.com
• Via a contact form: from the website lamusette-services.com, “contact-complaint” section.

Regarding the user account, it is possible to log out and an account deletion procedure is possible from its space.

 4. Use of the site 

La Musette Services makes every effort to ensure the accuracy and updating of the information provided on the site, 

La Musette Services implements digital services through specialized partners. Therefore, when technical problems arise due to partner solutions, or when the accuracy of information from hyperlinks or external sources is compromised, La Musette Services is in no way responsible.

Furthermore, all comments made by Internet users on the lamusette-services.com website are their own responsibility. Under no circumstances can La Musette Services be considered as a substitute for any offensive comments of any kind that may appear on its website. It reserves the right to take legal action in such cases. However, La Musette Services makes every effort to ensure that no such comments are posted on its website.

 5. Use of cookies

By browsing this site and, more broadly, the digital tools developed by La Musette Services, cookies may be placed on your device. When you first browse this site, a consent banner regarding the use of cookies will appear. By continuing to browse, you will be deemed to have been informed and to have accepted the use of said cookies. You can disable cookies using your browser settings.

All information collected will only be used to track the volume, type and configuration of traffic using this site, to develop its design and layout and for other administrative and planning purposes and more generally to improve the service we offer to you.

 6. Use of digital tools

We provide our users with digital tools such as web platforms, access systems, reservation systems, support forms, emails, etc.

We will only store your data for the required period for which we collected your data. We store your personal data for as long as the legal retention obligation persists.

La Musette Services ensures that it carries out all formalities to comply with the legal and regulatory texts in force concerning its management of its users' personal data.

 7. Security

The personal information we collect is stored in a secure environment. Internally, we ensure that only a very limited number of people are authorized to handle the data, and we are committed to maintaining its strict confidentiality.

In conjunction with our payment solution partner, we are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security and we encourage you to remain cautious in the transmission of your personal data.